
State Farm® Insurance Agent Shay Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark Lightner
June 16, 2025
"stannette was Very helpful with updating our auto insurance. I would really like to say she was very helpful and knowledgeable with our policy! Thank you"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kelly Buck
June 11, 2025
"Wonderful experience very professional…Stanette was amazing to work with also the rest of the team is supportive and great as well! Highly recommend them!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Julia Hernandez
June 11, 2025
"Very knowledgeable and helpful and helped me save some money"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sally Timmons
June 7, 2025
"Working with Stennet was great. She absolutely answered all my questions. She’s a keeper. Sally T"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelly Butler
June 4, 2025
"Awesome service, Vicky was a great help with my total loss claim!"
Sue Garien
May 27, 2025
"I was very happy working with Jorge's. Sorry for miss spelling. I will work with her again very politely"
"Thank you for the review, Sue! I am glad you had a great experience with Jorie! She is one of the best insurance agents out there! "
Nevaeh Cantu
May 23, 2025
"Stanette is a very kind, courteous, and personable. She knows what she’s doing. ☺️"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karen Sue
May 22, 2025
"Jorie. Was very pleasant to work with and Helpful. She got right to the point of my insurance for my new car and got me a insurance card right away sent to my phone. Thank you for your helping me"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
jorge fermaintt
May 19, 2025
"Thank you Vicky for all your help with my claim, and also thanks for helping my friend safe hundreds of dollars on her new car and condo insurance policy, thank you for taking your time we us - you are truly amazing."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Daesha Hubbard
May 8, 2025
"Stanette was helpful and so kind. She made the process of changing insurance and adding life insurance so easy! 10/10 recommend asking for her when you call!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dorothy Allen
April 30, 2025
"Our experience with stanette was great! Was a great pleasure getting the proper information and insurance we needed. Couldn't be more satisfied. Thank you again for your service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Stanette Penaflor
April 22, 2025
"Jorie is an awesome agent so far! We just had to find new insurance as our current prividers quote for home, and auto was too much for us to consider with zero accidents or claims. We were sad to have to change but pleased with our experience at State Farm thus far. The quote for our auto was more affordable and even offered a bit more with a lower deductible than our old insurance. She has been very patient with all my questions, and being in my 50s, I have tons! Overall, I would recommend Jorie at State Farm in Rock Falls, IL, if you, too, are hunting for insurance that fits your needs more than what you have now. It doesn't hurt to get a quote and see!! Update...I am still with State Farm as of April 2025 and now work there myself as of January 2025!"
"Thanks for the awesome review Stanette! Jorie has been a rockstar ever since joining the team! I’m glad she was able to give you a great experience like she has given so many others! If you ever need anything just let us know! "
Nicole Heier
April 16, 2025
"Had a fast smooth great experience . Carmina not only insured us explained thoroughly State Farm other types of insurance that we may need in the future."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mari Chav
April 1, 2025
"I've never experienced such an increase in my insurance, every month it goes up, we've been with State farm for over 45 years and this is the worst its ever been, yes I've called and keep getting the same," I'm sorry" period ! .......aren't you Shay Brown ? People don't always use their full name on the Internet, very rude, I don't want an excuse, I'm making a comment"
"Thank you for taking the time to share your feedback. We sincerely appreciate your business over the last 45 years. I’m sorry to hear your frustration. We are always here if you’d like to complete a review on your insurance policies. We are more than happy to help any way we can. Thank you! "
Kat Ski
March 18, 2025
"Vicki was totally awesome she was very patient walking me through everything (car and house insurance). So glad we switched insurance better coverage and reasonable rates. She answered my emails right away when I had questions. Thank you Vicki for all your help"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ashli McGrath
March 14, 2025
"Vicky was super helpful and was super quick with everything. She was able to explain and help me understand everything I had asked. I had been with another insurance provider for a while and decided to switch finally due to savings and better coverage through State Farm. The last couple years I’ve been in contact with her and she has been patient with me. I’m so glad I finally made the switch. Much better customer service!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ty Mckenna
March 12, 2025
"We had a great experience. Jorie had multiple quotes to show us the difference in coverages and payments. She met with us and was very straight forward and professional and easy to talk with. I would definitely recommend her to anyone. She saved us some money witch is always a plus also."
"Thanks for the review Ty! Jorie is one of the best team members I could ask for! She is a hard worker and extremely knowledgeable. I’m glad you had a great experience with her! "
Arthur Schwank
March 7, 2025
"Absolutely amazing experience with Stanette as my insurance agent! She took the time to thoroughly explain all my options. They made the whole process so easy and stress-free. Highly recommend for anyone looking for great customer service and support!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lorie Gallegos
February 24, 2025
"Jorie was great!!! She worked with us and got us the coverage we wanted!"
"Thanks for the review Lorie! I have to agree! Jorie is one of the best agents out there!! "
todd felder
November 25, 2024
"Quick professional and saved us money. Can’t ask much more than that."
"Thanks for the review Todd! We really appreciate it! "
Nacho Hernandez
November 13, 2024
"Great service and prices! Vicky was very helpful!"
"Thanks for the review Nacho! We really appreciate it! Vicky is one of the best!! "
Rebecca Crump
November 5, 2024
"I recently had the pleasure of working with Jorie. She made the transition to State Farm super quick and easy, plus I'm saving a lot of money on my homeowners and auto insurance!"
"Thanks for taking the time to leave a review Rebecca!! "
Susan Weir
October 15, 2024
"Great people and real great quote on insurance. Just give them a call see for your self."
"Thanks for the review Susan! "
Jazzarae McGlown
October 7, 2024
"Jorie gave me a quote for my business at a great rate and made it a very quick & painless process to set up my policy and start coverage."
"Love to hear the process was smooth for you! Jorie is the best!! "
Steven Carlson
October 1, 2024
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"Thank you! "